Highland Group RDA Privacy Policy
Introduction
This Privacy Policy outlines Highland Group RDA’s practices with respect to information collected from users who access our website or share personal information with us. Highland Group RDA is committed to protecting and respecting your privacy. This Privacy Policy explains how we may collect and use information about you through our website and other means. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this Privacy Policy.
We encourage our website visitors to carefully read the Privacy Policy and use it to make informed decisions.
Grounds for data collection
Me may collect statistical data from website visitors in order to make sure the site is easy to navigate, identify the areas that are of particular interest to visitors and generally improve the site and our services. We monitor visitors to our website by recording the IP address (a unique number which identifies your computer and its location on the internet) of visitors to our site. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our user’s browsing actions and patterns and does not identify any individual.
When you use the site, you consent to the collection, storage, use, disclosure and other uses of your personal information as described in this Privacy Policy.
How do we receive information about you?
We receive your personal information from various sources:
- When you voluntarily provide us with your personal details via our ‘Contact’ page;
- When you use or access our website in connection with your use of our services;
- From third-party providers, services and public registers (for example, traffic analytics vendors).
User Rights
You may request to:
- Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information.
- Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
- Request rectification of your personal information that is in our control.
- Request erasure of your personal information.
- Object to the processing of personal information by us.
- Request to restrict processing of your personal information by us.
- Lodge a complaint with a supervisory authority.
However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the above rights or receive more information, please contact us using the details provided below:
Send an email to [email protected] or write to Highland Group RDA, Sandycroft, Reelig, Kirkhill, IV5 7PP.
Retention
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or access our services.
A “cookie” is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our services.
The website uses the following types of cookies:
a. ‘session cookies’ which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. ‘persistent cookies ‘ which are read only by the website, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. ‘third-party cookies’ which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our website may not operate properly and your online experience may be limited.
Third-party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do not own or control, nor to individuals whom we do not employ or manage, including any of the third parties which we may disclose information to as set out in this Privacy Policy.
How do we safeguard your information?
We take great care in implementing and maintaining the security of the website and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorised use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access or abuse our website, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Updates or amendments to this Privacy Policy
We hold the right to change this policy and will inform users by updating this webpage. You should continue to check its contents to ensure that you are up to date with any changes made. Should you have any questions about the policy, want to exercise your right to see a copy of the information that we hold about you, or think that information we hold may be incorrect, send an email to [email protected] or write to Highland Group RDA, Sandycroft, Reelig, Kirkhill, IV5 7PP.
How to contact us
If you have any general questions about the website or the information we collect about you and how we use it, you can contact us at [email protected].
Highland Group RDA, Sandycroft, Reelig, Kirkhill, IV5 7PP.
Last Modified March 2023.